monmarche.fr delivers fresh products by bike in Paris, requiring smartphones that are durable, waterproof, and have good battery life for their couriers. The goal was to deliver green and fresh products in under an hour, with smartphones equipped with a camera to scan and track orders, GPS for navigation, and the ability to integrate the company's business application.
Products Used
CORE-X4 and X-BIKE : the winning duo from Crosscall for MonMarché.fr and its delivery drivers
Crosscall supported MonMarché.fr by providing CORE-X4 smartphones and suitable X-BIKE accessories. Each delivery driver was equipped with their Crosscall smartphone, which facilitated the transition and ensured optimal use from the start.
Crosscall smartphones are rugged and resistant to tough working conditions, ensuring intensive use from 7 a.m. to 10 p.m., 7 days a week, with minimal wear.
X-BIKE
to simplify bike deliveries
The X-BIKE accessory is very practical for couriers, allowing them to navigate easily with Maps.
Our delivery drivers are delighted; they can run multiple apps at the same time, and the battery holds up well.
José Duputel
IT Department of My Market
Benefits
Delivery Optimization
Crosscall smartphones enable Mon Marché to maintain high operational efficiency, with the ability to use GPS and business applications without interruption, thus contributing to fast and accurate deliveries.
Reliability and durability
The resistance and IP68 certification of the phones ensure exceptional durability, even in harsh weather conditions like rain, while minimizing incidents related to daily wear and tear.
User Satisfaction
Delivery drivers appreciate the responsiveness of Crosscall smartphones as well as their ability to meet all operational needs, such as photography for order scanning, thereby enhancing the overall efficiency of the team.