The main difficulties concerned the obsolescence and multiplicity of equipment used in TECNOMAT stores. The commercial lifespan of the models complicated fleet management, caused constant changes of accessories, and created heterogeneity in the field. The challenge was therefore to stabilize the Tecnomat fleet by stopping the frequent renewal of the fleet with robust and high-performance equipment, benefiting from a 5-year warranty and an extended commercial availability, thus giving us long-term visibility perfectly aligned with our
CSR commitments.
Products Used
A remote deployment smooth and secure of Crosscall devices
Crosscall supported the client throughout the deployment, relying on Zero Touch Enrollment technology and local technical support. The teams ensured continuous monitoring and regular communication, facilitating implementation and guaranteeing the smooth progress of each project phase.
The STELLAR-X5 not only replaces older terminals, it perfectly suits intensive use, whether in-store, in the warehouse, outdoors, or in the office.
Thanks to its high performance, it allows teams to quickly access all their business applications, right in the palm of their hand. The result: uninterrupted operations throughout the day, without compromising efficiency.
X-DOCKe
to quickly charge and sync their devices
X-DOCKe docking stations allow teams to easily charge their Crosscall devices and sync them, providing a centralized solution for device management and maintenance.
We want to offer an exceptional digital experience to our employees, one that can provide new features over time.
Nordine Chouita
Digital Technical Leader
Benefits
Less renewal
Thanks to an extended 5-year warranty, Tecnomat reduces the frequency of smartphone replacements, generating lasting savings and lowering its environmental footprint.
Less breakage
Robust, repairable, and secure smartphones that can last several days without recharging. Less breakage, less hassle, more comfort in the daily lives of field employees.
More operational efficiency
With the STELLAR-X5, employees are more mobile and available. All essential information is instantly accessible, allowing them to act faster without relying on a fixed workstation, making them more operational.