Before using Crosscall smartphones, the Intervention Forces Members of the Ministry of the Interior primarily relied on radios for their communications, which had limitations in terms of reliability, range, and operational efficiency. The need to address security challenges following the 2015 attacks highlighted the urgent demand for modern and robust communication solutions, capable of operating in demanding environments and enabling instant information exchanges, crucial in high-risk situations.
Custom-made and responsiveness: how Crosscall adapts to the pace of intervention forces
Crosscall supported the intervention forces by quickly adapting its products to their specific needs. The company maintained close contact, carefully listening to operator feedback and adjusting its solutions accordingly. The partnership was based on smooth communication and rapid response to requests, ensuring seamless integration of new equipment.
Intervention Force Members especially appreciated the robustness and durability of the TREKKER-X4. Its resistance to shocks, water, and dust makes it a reliable and essential tool for field operations.
X-LINK
seamless connectivity
X-LINK technology has been praised for its ease of use and reliability, offering stable connectivity and seamless integration with other devices and equipment, thereby enhancing coordination and communication among teams.
X-POWER
for extended battery life
X-POWER external batteries have been a major asset, providing agents with extended battery life and the ability to stay operational during long field missions.
Crosscall devices are by definition reliable and, above all, durable, which is very important to us.
Ministry of the Interior Intervention Forces Members
Benefits
Zero daily breakage
Thanks to the robustness and durability of Crosscall smartphones, intervention force members enjoy unmatched reliability in the field, with no daily breakage reported, ensuring optimal operational continuity.
Increased Efficiency
The introduction of Crosscall smartphones has enabled operators to improve their autonomy and efficiency in carrying out their missions, thanks to durable and easy-to-use devices, as well as enhanced connectivity with X-LINK accessories.
Smooth collaboration
Close collaboration with Crosscall allowed intervention forces to benefit from responsive technical support and rapid adaptation of products to specific field needs, thus ensuring continuous user satisfaction.