Customer testimonial

EPC GROUP

Number of employees

+2000

Product

CORE-t4

Sector of activity

INDUSTRY

THE CHALLENGE

Before opting for Crosscall tablets, EPC used paper-based methods for its operations, which was impractical, especially outdoors where paper deteriorated rapidly. The need for a rugged, waterproof digital solution adapted to their industrial environment was therefore crucial to improving operational efficiency.

THE PRODUCTS USED

CORE-T4

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Site visits and support: Crosscall guides EPC from selection to implementation

Crosscall accompanied EPC from the initial selection stage right through to implementation of the tablets in the field. Visits to Crosscall's premises enabled EPC to assess the quality and robustness of the products, reinforcing their decision in favor of Crosscall.

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What they prefer

CORE-T4

for its robustness and durability

Crosscall tablets are appreciated for their ability to withstand the harsh conditions of industrial environments.

Software integration

Integration of our two software packages

Integrated software, such as "expert tir" and "expertab", facilitates expertise and firing operations, enabling more efficient planning.

French brand

for the French brand

The fact that Crosscall is a French company reinforced EPC's confidence in the brand, adding a dimension of national pride to their choice.

After a tour of the Aix-en-Provence-based brand's premises and a look at the strength of its smartphones, we quickly decided to choose Crosscall.

Bertrand PARIS IT Director, EPC France

The benefits

Improved field operations

Thanks to Crosscall tablets, EPC has been able to replace paper methods with a digital solution, improving the efficiency of their field operations.

Greater reliability and robustness

Crosscall products have demonstrated exceptional resistance to hostile outdoor environments, ensuring continuous, reliable use in everyday operations.

Service quality and product reliability

EPC expressed its satisfaction with its dealings with Crosscall, underlining the quality of its customer service and the reliability of its products.

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