SERVIZIO DI ASSISTENZA POST-VENDITA CROSSCALL

Défier les éléments n’est jamais sans risques …

Si votre mobile ou smartphone Crosscall rencontre le moindre problème, n’attendez plus pour obtenir de l’aide.

Notre équipe se soucie de votre satisfaction et peut vous aider !

COMPLETE THE FORM

To request after-sales service, please fill in the form below (all fields marked with an * are mandatory). To send your device in for repairs, click here.

Sending this form implies acceptance of the after-sales service terms and conditions.

If my after-sales service request is accepted, I will return a product :

• In good condition and with a fully charged battery

I understand Crosscall's after-sales policy, which includes in particular :

• The Customer will be responsible for the cost of returning the Product if a warranty exclusion is applied or if no defect covered by the warranty is detected by Crosscall.

For all after-sales service requests, please use the add file function at the bottom of the form to attach your purchase invoice.

FAQ

Are you experiencing difficulties with your Crosscall mobile or smartphone?
Have you looked at our frequently asked questions ?

DEMANDE DE SAV
PARTICULIER

Vous possédez un produit Crosscall et souhaitez effectuer une demande de prise en charge de la part de notre service client?

CONTINUER
SAV DISTRIBUTEUR
PRO BTP / AGRI

Vous êtes un vendeur en négoce de matériaux et agriculture et souhaitez effectuer une prise en charge pour l’un de vos clients ?

CONTINUER
SAV DISTRIBUTEUR
Autres

Vous distribuez les produits Crosscall et souhaitez effectuer une demande de prise en charge de la part de notre service client ?

CONTINUER
Le service SAV de Crosscall est certifié Service France Garanti. Bénéficiez d’un service proche de vous, réactif, basé en France et disposant d’un réel savoir-faire technique, le tout en assurant une démarche plus responsable.
COMPLETE THE FORM

To request after-sales service, please fill in the form below (all fields marked with an * are mandatory). To send your device in for repairs, click here.

Sending this form implies acceptance of the after-sales service terms and conditions.

If my after-sales service request is accepted, I will return a product :

• In good condition and with a fully charged battery

I understand Crosscall's after-sales policy, which includes in particular :

• The Customer will be responsible for the cost of returning the Product if a warranty exclusion is applied or if no defect covered by the warranty is detected by Crosscall.

For all after-sales service requests, please use the add file function at the bottom of the form to attach your purchase invoice.

FAQ

Are you experiencing difficulties with your Crosscall mobile or smartphone?
Have you looked at our frequently asked questions ?