Crosscall Wins a Historic 5-Year Contract with SNCF
27/06/2024
SNCF renews its confidence in Crosscall, Selecting the Stellar-X5 smartphone to equip 23,000 customer relations agents with TGV-intercities and TER activities. This new contract, lasting 5 years, marks an unprecedented step in corporate telephony, emphasizing the reliability and performance of the terminals Crosscall. The sustainable partnership between the SNCF and the French manufacturer illustrates a significant advance towards a more sustainable and responsible purchasing policy in the telecommunications sector.
An unprecedented contract duration and efficient smartphones
Crosscall Was selected for the second time by the SNCF, which testifies to the confidence in its products. This 5 -year contract is exceptional in the sector, where fleets are generally replaced every 3 years. Smartphones Crosscall, renowned for their sustainability, proved their reliability in the previous 2019 contract. The after-sales service certified France guaranteed Crosscall recorded very low failure rates, allowing an extension of one year without negative impact on the operationality of the agents.
This success demonstrates the commitment of Crosscall To offer high quality products capable of meeting the demanding needs of professionals. SNCF, by renewing its confidence, highlights the ability to Crosscall To design reliable products that allow companies to be able to optimize the budget of their mobile fleet on the long term.
The Stellar-X5, a symbol of technicality and sustainability
For this renewal, the SNCF opted for the Stellar-X5, the last model of Crosscall Launched in October 2023. This smartphone incorporates 26% recycled materials, combining performance and responsible approach. The eco-design approach of Crosscall was awarded the Ecovadis Gold medal, placing the company among the 5% best rated for their corporate social responsibility (CSR).
The unique design of its smartphones allows Crosscall To offer a lifetime longer than that of conventional terminals, strengthening the brand's position as a leader in sustainable telephony.
An innovative initiative for a circular economy
Crosscall is distinguished by its offer to take over mobiles at the end of the contract. After 5 years, smartphones will be bought by Crosscall, repaired and reconditioned in France for a second life. This approach is part of the principles of the circular economy and meets the requirements of the Agec law. It represents an economical and more responsible solution, perfectly aligned with the expectations of the public sector in terms of sustainability.
This unprecedented model in telephony demonstrates the ability to anticipate Crosscall And its pioneering role in the transformation of purchasing practices towards a more responsible and sustainable approach, strengthening the leading position of the French manufacturer.
