Ministry of the Interior

Intervention members

150

Products

Trekker-X4

X-DOCK

X-POWER

Sector of activity

Security

The challenge

Before using smartphones Crosscall, The members of the intervention forces of the Ministry of the Interior were mainly based on radios for their communications, which presented limitations in terms of reliability, scope and operational efficiency. The need to deal with the 2015 post-Atta-Tentats security challenges highlighted the urgent demand for modern and robust communication solutions, capable of operating in demanding environments and allowing exchanges of instant, crucial information in high-risk situations.

Tailor-made and responsiveness: how Crosscall adapts to the rhythm of the intervention forces

Crosscall accompanied the intervention forces by quickly adapting its products to their specific needs. The company maintained a privileged contact, listening carefully to the returns of the operators and adjusting its solutions accordingly. The partnership was based on fluid communication and a quick response to requests, thus ensuring an smooth integration of new equipment.

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What they prefer

Trekker-X4

an unshakable ally in the field

The members of the intervention forces particularly appreciated the robustness and sustainability of the Trekker-X4. Its resistance to shock, water and dust makes it a reliable and essential tool for field operations.

X-Link

flawless connectivity

X-Link technology has been praised for its ease of use and reliability, offering stable connectivity and transparent integration with other devices and equipment, thus strengthening coordination and communication between teams.

X-Power

For increased autonomy

The X-Power external batteries were a major asset, offering agents extended autonomy and the possibility of remaining operational for long missions on the ground.

The benefits

Zero daily breakage

Thanks to the robustness and sustainability of crosscall smartphones, the members of the intervention forces benefit from unequaled reliability on the ground, with no case of breakage reported on a daily basis, which guarantees optimal operational continuity.

Increase in efficiency

The introduction of crosscall smartphones allowed operators to improve their autonomy and efficiency in the execution of their missions, thanks to resistant and easy-to-use devices, as well as improved connectivity with X-Link accessories.

Fluid collaboration

The close collaboration with Crosscall allowed the intervention forces to benefit from a reactive technical support and a rapid adaptation of products to the specific needs of the field, thus ensuring continuous satisfaction of users.

Section title

Agriculture

Fullchamp - Crédit Agricole

"Products Crosscall are multi-use and quality. They respond perfectly to professional but also personal uses. "

Samuel Duquet

Manager of the Agriculture Market

Distribution & Retail

Leroy Merlin

"After deploying 29,000 smartphones, I am convinced that we were not mistaken, and that we made a choice for the future."

Alexis Masset

Director Digital

Ministry of the Interior

The challenge

Products used

Tailor-made and responsiveness: how Crosscall adapts to the rhythm of the intervention forces

What they prefer

Trekker-X4

an unshakable ally in the field

X-Link

flawless connectivity

X-Power

For increased autonomy

The benefits

Zero daily breakage

Increase in efficiency

Fluid collaboration

Section title