This is how we change our ecosystem

Creating the conditions necessary for change in our industry by working together with the stakeholders in our ecosystem.

Making a collective commitment

Developing a more sustainable telephony industry is an ambitious goal that requires a collective commitment. We want to embark our entire ecosystem in this direction, to transform our production and consumption practices:

Our suppliers: We frame our relationships with them through charters and policies. We regularly monitor their compliance with these commitments and strive for a spirit of partnership driven by shared values.
Our customers: by promoting durable solutions and raising awareness about the need for more responsible consumption.

Progress in responsible purchasing

This year, Crosscall reviewed its Supplier CSR Code to reinforce and clarify our expectations regarding business ethics, working conditions, environmental commitments, and compliance with the European Battery Regulation (EU) 2023/1542.

We continued auditing our key suppliers and strengthened our cooperation with them on critical components, such as batteries.

Finally, we set up quarterly CSR meetings with our main industrial partner to discuss topics such as eco-design and CSR regulatory updates.

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Promote more responsible behavior among our customers

In line with the commitments outlined in our Responsible Marketing and Communications Charter, we have launched several campaigns to promote more sustainable consumption habits. For example, we ran a campaign to promote our refurbished products.

Our efforts to raise awareness of the responsible habits of our business customers resulted this year in the signing of several 5-year contracts, which also include take back clauses.

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