Sellers in Retail, craftsmen working with individuals, maintenance agents in industry, deliverers, municipal police in the streets, cleaning staff or home help ... more than a name, the Frontline Workers are everywhere. Their work is essential with waves of continuous information. One thing is certain: digitalization has profoundly transformed their activity.
First by facilitating it, by grouping in a smartphone many tools such as shared agendas, intervention reports and of course by being able to communicate simply everywhere. If this movement represents an asset, it also brought out a reality. Often, in fact, the smartphone used is not suitable for the reality of use. Consequence: irregular availability of equipment, breakages, missions not carried out therefore not billed, without underestimating the impact of nervousness of customers, user and people managing complaints and after-sales service. For Crosscall, This global approach encompassing the entire duration of use of equipment is central. The goal is to optimize the cost of this equipment as much as possible during its entire use cycle.
Compare the guarantees and their duration
In the world, most countries impose an electronic equipment manufacturers with a minimum guarantee of two years. However, studies show that users keep them longer. Thus, part of the use will no longer be covered by the warranty in the event of a breakdown. It will therefore increase ... the cost of possession. By guaranteeing its products 5 years, and especially by integrating the battery into this cover, Crosscall Innovates since it is the only manufacturer of the market to engage for such a duration.
Daily robustness
When you work in front of customers, outdoors, in a point of sale, at home, shocks and falls are inevitable. The equipment must meet this specifications like the Stellar-X5 which notably equips the SNCF. Robustness is very much due to the design details which often go unnoticed as a screwed and not glued intermediate shell. When buying? Visually no difference. On the other hand, however, the asset is major with more resistance to external aggressions, shocks or even dust infiltration.
"A smartphone Crosscall can replace up to 5 devices "
Study the number of devices that the smartphone can replace
The best purchase in terms of economy is the one we do not. The lightest equipment is the one that is not carried. From these two common sense remarks, the French brand has developed an offer, Crosscall-In-one. The approach? Rationalize the number of equipment around the simplification of daily use. A device Crosscall Can thus replace a talkie-talkie, a scan shower or even a PC, with its X-space interface.
Choose technologies adapted to uses
Wi-Fi 5 or 6/6/6th, 4 or 5G, Vowi-Fi, Bluetooth 5.0 or 5.2, Mimo, Siso ... Difficult to make the right choice. However, each decision has an impact on the mission of a Frontline Worker. Example with Wi-Fi 5 compared to Wi-Fi6/6th. The 5 is more than enough for people using most cellular data. On the other hand, a person working in a warehouse covered by a modern private network will have every interest in being equipped with Wi-Fi6/6th with ultra-rapid flows. The strength of the range Crosscall ? Check a lot of boxes for the Frontline Workers with the challenge of adapting products to field uses and not the opposite.
Take into account the user experience
One of the questions to ask early is how the equipment selected as part of a fleet will be perceived by its future user. If the first reflex is rejection, investment is completely counterproductive. If on the contrary, the user is associated very early, including from the design phase, it is won. This is how Crosscall won an important contract with Leroy Merlin, 30,000 equipped employees.
Identify essential features
Which makes the difference in Crosscall, These are probably the small details that each was thought of by the teams produced. For the Frontline Workers they represent real assets on a daily basis. On the comfort side, the leash passages allows you to wear a smartphone around the neck. Ultra-Ducri's protection glass prevents scratches. Autonomy is designed for serene use throughout the day. She is 25:48 for the CORE-M5 In 2G/3G communication. It is no coincidence that the products Crosscall are used by many firefighters or the BRI.
Take into account the price of accessories
Who says smartphone, also says accessories ecosystem. This from two angles. The first the width of the range making it possible to respond to multiple uses such as fixing at different supports, to recharge your or equipment. Another possibility: to reduce the equipment used by rationalizing their number as with a Optical reader X-Scan Make a classic shower unnecessary. The second angle becomes central: the price. And there again, the products Crosscall Have two weight arguments, solidity and reliability! As they are robust by nature, they do not need a shell. It is an indirect economy with an immediate financial advantage.
