Photos, videos, contacts: transfer all your data to your computer

There are a few simple methods to transfer all your personal data from your old device to your new CROSSCALL smartphone (music, videos, photos, ringtones, downloads…). Follow the guide!

Certainly the simplest method. Connect your device to the computer via your USB cable, your X-DOCK station, or X-CABLE if your smartphone is equipped with X-LINK™ technology. Don’t forget to select the “Transfer files (MTP)” option from the list that appears.

Transfer your data either to your computer or to your SD card and find them again by following these simple steps:

1. Retrieve the contacts file (in .vcf format) previously saved, which should be located at the root of your phone.
2. Back up the “DCIM”, “Pictures”, and “Video” folders for your photos, videos, and screenshots.

If you own a TREKKER-X4, the access path will differ depending on whether you captured your videos with the Camera App or with the X-CAM App and your Action Cam.

Here it is: DCIM>Camera, for photos and videos captured with the Camera App.

DCIM > Xcamera > Video > EXPORTED VIDEOS, for videos exported from the X-CAM App on your TREKKER-X4.

3. Copy your “Download” folder which may contain downloaded and/or transferred files (always check).

4. Check the “media”, “Ringtones”, and “Sounds” folders to take your music, audio recordings, and other ringtones you want to keep.

If you are transferring your data from a Mac computer to your Android smartphone, you will need to download software like Android File Transfer.

1. Install a “Cloud” application on all your devices: your old and new smartphone as well as your computer. The advantage of having your data synchronized in the “cloud” is to be able to back them up on all your devices, regardless of their operating system. There are many solutions such as DropBox, Microsoft OneDrive, Google Drive, etc. The iCloud solution developed by Apple can also be installed on PC but you will only be able to synchronize contacts, calendars, reminders, and emails. For the rest, you will need to download one or more specific applications from the Play Store, free or paid.
   
   
2. Upload your photos and videos to the application installed on one of your devices, and all the others will synchronize automatically!

This application is particularly easy to use. You will be able to find all your images and videos on all your devices, including on your computer via the website.

1. Download it from your PlayStore if it is not already natively installed on your phone.
2. When opening the application for the first time, it will ask if you want to “backup and sync” your files.
3. Click “Ok” and you’re done. All your files are now backed up and synchronized across your devices.