COMPLETE THE FORM
To request after-sales service, please fill in the form below (all fields marked with an * are mandatory). To send your device in for repairs, click here.
Sending this form implies acceptance of the after-sales service terms and conditions.
If my after-sales service request is accepted, I will return a product :
• In good condition and with a fully charged battery
I understand Crosscall's after-sales policy, which includes in particular :
• The Customer will be responsible for the cost of returning the Product if a warranty exclusion is applied or if no defect covered by the warranty is detected by Crosscall.
For all after-sales service requests, please use the add file function at the bottom of the form to attach your purchase invoice.
FAQ
Are you experiencing difficulties with your Crosscall mobile or smartphone?
Have you looked at our frequently asked questions ?
