FILL OUT THE FORM
To request after-sales service assistance, please fill out the following form. All fields marked with an asterisk (*) are mandatory.

Submitting this form constitutes acceptance of the General Conditions of After-Sales Service.

If my After-Sales Service request is accepted, I will return a product:
– in good condition and with the battery fully charged

I understand Crosscall's after-sales service policy, which includes in particular:
– the customer paying the shipping costs for sending the product
– the customer paying the return shipping costs if a warranty exclusion applies or if Crosscall does not detect any issue covered by the warranty

For all After-Sales Service requests, use the file upload function below the form to attach your purchase invoice.

FAQ'S
Having problems with your Crosscall phone or smartphone? Have you already checked our FAQ’s (EN)?