Repair, a commitment Crosscall

Our smartphones and tablets have always accompanied you in all environments, all conditions. Our teams make this intensive use possible by doing the maximum to extend their lifespan: robust materials, foolproof waterproofing, 5-year Warranty.

To meet this objective of prolonged lifespan, their repairability has therefore become a major commitment. Because repairing your Crosscall, it is the keep up longer And so keep the memories of the incredible stories that you have experienced together. 

• The design of our smartphones earns them one of the best market repairability indices: 9.2/10 for the CORE-Z5 and the CORE-X5.
• We also provide original spare parts, for no less than 10 years old (for ranges 4 and 5, learn more).

Repair your Crosscall, It’s keeping it longer and getting together towards new stories to write.

In the event of physical or software breakdown, our customer service based in France takes care of your Crosscall with speed and efficiency. Indeed, Our after -sales service and reconditioning are certified France Service guaranteed.

This implies a technical know-how "French. ", a transparency of information concerning the management of terminals, as well as a closer customer service and more responsive. Proximity that also allows reduce our ecological impact by shortening the distance from different transport inherent in the management of devices.

To ensure this quality compensation, we needed a partner to the height of our ambition. This is why we chose Electronics cord, a French company based in Dinan which benefits from an expertise of more than 30 years in the field of manufacturing, repair and renovation of electronic products.

Your smartphone goes into the hands of six people who will analyze it, disassemble it, order the parts to change, repair it and then finish with a final control ensuring its proper functioning before returning it to you.

At the house of Crosscall, We ensure that "repair" is always synonymous with optimal quality: we thus provide original certified parts, so that the smartphone or repaired tablet meets the same criteria as a new product, whether for resistance, autonomy or waterproofing.

Electronics cord thus ensures the repair but also the reconditioning of our smartphones and tablets, aligning the prerequisites of our quality label Crosscall Approved. Together, we share the same values: The requirement of quality, the quest for prolonged lifespan, and increased reparability.