Customer Service
CROSSCALL

FILL OUT THE FORM
To request a return from customer service, please fill out the form below. (All fields marked with an * are mandatory.)

By submitting this form, you agree to theterms and conditions of sale.

If my request for return is approved by customer service, I will return the product as follows:
– in good condition and with a fully charged battery.

I have understood Crosscall's customer service policy, which includes the following points:
– shipping costs are borne by the customer.
– shipping costs for product returns are borne by the customer in the event of a warranty exclusion or if there is no defect covered by Crosscall's warranty.

Please use the "Add file" function below for all return requests to customer service for sending the purchase receipt.

FAQs
Are you having trouble with your Crosscall mobile phone or smartphone? Have you already checked our FAQs (EN)?