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Crosscall et NEO 2 : au cœur de la transformation des missions de sécurité intérieure

Lancé en 2021, le programme NEO 2 marque un tournant historique dans la modernisation des forces de sécurité françaises.   À l'occasion de Milipol 2025, Marine Pagnon, Responsable des relations institutionnelles et des partenariats chez Crosscall, dresse le bilan de 4 années de collaboration stratégique avec les forces de l'ordre et nous dévoile sa vision pour les communication critique de demain.    NEO 2 représente une ambition technologique majeure dans le secteur de la Sécurité publique. Comment est né ce projet et comment Crosscall a-t-il su répondre à ses enjeux ?  Marine Pagnon : Le programme NEO 2 s'inscrit dans une philosophie française très spécifique de la sécurité publique. Notre modèle repose sur la présence d'agents en civil ou en uniforme directement au contact des populations, assurer une sécurité de proximité, dissuader et porter assistance.  Mais cette présence terrain nécessite d'être toujours plus efficace et polyvalent dans les missions de sûreté, de contrôle et d'intervention d’urgence. L'Agence du Numérique des Forces de Sécurité Intérieure (ANFSI) avait donc pour ambition avec NEO 2 de doter l'ensemble des agents d'un smartphone unique, leur permettant de renforcer leur mobilité et de mener à bien une plus grande partie de leurs missions directement sur le terrain.  Prenons un exemple concret : auparavant, lors d'un contrôle d'identité, si l'agent devait vérifier des informations sur un individu, il fallait l'emmener au commissariat, effectuer la vérification, etc.. En termes d'efficacité opérationnelle, c'était énormément de temps perdu. Avec NEO 2, l'agent accède directement aux fichiers de police depuis son smartphone, peut effectuer des contrôles en mobilité, et prendre les décisions appropriées immédiatement.  Crosscall a répondu à ces enjeux en s'appuyant sur ce qui fait notre ADN : un smartphone évidemment résistant aux conditions les plus extrêmes et doté d'une autonomie prolongée. Mais nous sommes allés au-delà. NEO 2 est devenu un outil qui s'intègre parfaitement dans l'ensemble des usages de terrain : des missions de sécurisation sur la voie publique aux contrôles routiers avec les motards, des contrôles aux frontières aux missions les plus délicates menées par les unités d'élite. C'est cette polyvalence qui fait toute la différence.    Quelles preuves concrètes d'efficacité opérationnelle avez-vous pu constater sur le terrain ?  M.P. : Le chiffre le plus marquant à mon sens, c’est un taux de casse inférieur à 1% sur l'ensemble de la flotte. Quand on considère le nombre d'interventions quotidiennes, la rudesse des missions et la mobilisation intense des forces au quotidien pour la sécurisation de grands événements sportifs comme les Coupes du Monde rugby et de football, ou les Jeux Olympiques, c'est une véritable prouesse.  Autre indicateur de réussite : le contrat initial se prolonge jusqu’à 2029, bien au-delà de la durée initialement prévue. C'est le gage d'une durée d'utilisation bien plus importante qu'imaginé à l'origine, ce qui démontre la fiabilité de nos équipements dans le temps.  Mais ce qui est peut-être encore plus révélateur, c'est l'utilisation de plus en plus polyvalente des smartphones grâce à tout notre écosystème d'accessoires. Le X-COMM, par exemple, a été développé spécifiquement pour remplacer le micro-poire traditionnel. Dans des environnements bruyants, il facilite considérablement les communications radio tout en offrant une ergonomie à laquelle les agents sont habitués. Le X-COMMAND permet quant à lui aux motards de piloter leurs communications directement au guidon, sans compromettre leur sécurité lors de contrôles routiers, et offre la discrétion nécessaire aux agents lors d’opérations de surveillance.    Comment expliquez-vous cette réussite ?  M.P. : Je dirais qu'elle repose sur deux piliers fondamentaux.  Le premier, c'est que le produit est devenu bien plus qu'un smartphone. C'est une véritable plateforme de développement qui permet de répondre à des besoins concrets et des usages évolutifs. Il y a eu un véritable travail de recherche et développement mené en collaboration avec la Police et la Gendarmerie Nationale pour aboutir à un produit modulable qui réponde au maximum à leurs besoins opérationnels.  Le deuxième pilier, c'est notre approche de collaboration de proximité. Crosscall est une structure à taille humaine, ce qui nous donne une flexibilité et une agilité que n'ont pas forcément les géants du secteur. Nous avons des équipes dédiées qui assurent le support auprès de l'ANFSI pour toute la partie développement sur- mesure. Cette proximité nous permet de réagir rapidement, de co-construire des solutions et d'assurer une opérabilité parfaite avec les enjeux de sécurité intérieure, notamment en matière de protection des données sensibles.     En parlant de proximité, cette collaboration a également été l'occasion de déployer des innovations de pointe, notamment pendant les Jeux Olympiques de Paris 2024.  M.P. : Absolument. Les Jeux Olympiques de Paris ont représenté un dispositif exceptionnel de sécurité publique, avec des forces déployées en très grande mobilité sur l'ensemble des sites olympiques et dans toute la région parisienne.  Cet événement a été l'occasion d'un essai grandeur nature du réseau de communication critique STORM sur plusieurs milliers de terminaux. STORM, c'est le programme qui vise à remplacer les radios conventionnelles par des communications 4G sur smartphone.   Dans le cadre de la préparation de cet événement majeur, nous avons constaté qu'il manquait des accessoires audio adaptés pour faciliter l'usage de la radio. Dans des environnements bruyants, avoir un accessoire dédié fait totalement sens pour fluidifier les communications. C'est comme ça qu'est né le X-COMM, que nous avons développé entièrement sur mesure. C'est un produit assez unique sur le marché : à la fois Bluetooth et filaire, durci, ergonomique pour répondre aux exigences opérationnelles des forces de terrain.    Qu'est-ce que ces tests à grande échelle présagent pour l'avenir des communications des forces de sécurité ?  M.P. Cela ouvre la voie à une modularité encore plus grande. On voit déjà apparaître des développements comme NEO DK avec le contrôle biométrique, qui est parfaitement compatible avec les terminaux Crosscall. Ça va permettre d'ajouter encore une couche de fonctionnalité sur le terrain.  Mais la dernière grande nouveauté développée par Crosscall, c'est la nouvelle version de X-SPACE. Cette solution permet de transformer le smartphone en véritable ordinateur fixe, avec une diffusion désormais sur deux écrans 4K. L'agent branche simplement son smartphone à l’écran, et il dispose d'un poste de travail complet. Un seul terminal pour la mission terrain et pour le travail au bureau.  Les implications sont considérables : des économies substantielles sur le parc informatique, une gestion de flotte grandement simplifiée, et un impact environnemental moindre puisqu'on réduit drastiquement le nombre d'équipements nécessaires. On estime qu'un smartphone peut remplacer jusqu'à 5 terminaux différents.  De plus, il y a la question de l'interopérabilité. Avec le déploiement à grande échelle de STORM sur l'ensemble du parc de smartphones des forces de sécurité, on va vers une convergence des outils de communication d’urgence, avec une disparition progressive de la radio au profit du smartphone.   Enfin, l’avènement de l’intelligence artificielle laisse présager de nouveau développement encore nouveau pour améliorer l’efficacité et la collaboration des équipes, même si tout reste encore à imaginer sur ce point.    Comment Crosscall se prépare-t-il à accompagner cette évolution ?  M.P. : Il faut avoir conscience que le programme NEO 2 est prévu jusqu'en 2029. Cela signifie que nous serons présents pendant près de 10 ans sur ce programme. En 10 ans, nous aurons l'occasion d'accompagner la transformation en profondeur du métier de policier et de gendarme.  Et je pense que notre force, c'est justement cette capacité à rester agiles tout en étant fiables sur le long terme. Nous ne sommes pas juste un fournisseur de matériel : nous sommes un partenaire qui co-construit avec nos clients des solutions d’avenir et durable. Cette philosophie prend tout son sens dans un programme aussi stratégique que NEO 2. Et nous sommes d’autant plus fiers de nous pouvoir le faire aux côtés des femmes et des hommes qui assurent notre sécurité au quotidien.

Vivez une aventure unique sous les étoiles avec Chamonix-Mont-Blanc

À l'occasion du lancement du STELLAR-X5s édition Chamonix-Mont-Blanc, Crosscall s'associe à l'Office de Toursime de la Vallée pour vous faire vivre une expérience inédite : le STELLAR CAMP. Un séjour exceptionnel pour deux personnes, pensé pour celles et ceux qui aiment se reconnecter à la nature, observer et vivre pleinement le moment présent. Encadrée par la Compagnie des Guides de Chamonix, cette aventure nocturne vous emmène au coeur d'un environnement exigeant, mais accessible à tous les amoureux de montagne et de plein air.   Au programme : Ascension nocturne à ski de randonnée ou en raquettes, à la lumière des frontales.  Installation du bivouac dans un cadre naturel exceptionnel.  Nuit sous les étoiles, bercée par le silence et la pureté de la montagne.  Réveil face au Mont-Blanc, lorsque les premiers rayons du soleil illuminent la vallée.  Retour accompagné, dans une atmosphère conviviale et partagée. Un moment rare pour se ressourcer, partager et vivre la montagne autrement sans recherche de performance, mais dans un esprit d'aventure douce. Comment participer au STELLAR CAMP ? Le jeu-concours est ouvert à tous. Pour tenter votre chance : Rendez-vous sur la page dédiée. Remplissez le formulaire d'inscription avant la date limite indiquée. Multipliez vos chances en parrainant vos proches : chaque invitation compte !   À gagner : Une aventure unique pour deux personnes au coeur de la Vallée de Chamonix-Mont-Blanc. Des doudounes Chamonix-Mont-Blanc exclusives. Et, pour les plus engagés (10 parrainages ou plus), le nouveau smartphone Crosscall STELLAR-X5s Édition Chamonix-Mont-Blanc. 👉🏻 Inscrivez-vous dès maintenant au STELLAR CAMP et tentez de vivre cette aventure inoubliable avec Crosscall et Chamonix-Mont-Blanc.   Une aventure responsable Le STELLAR CAMP incarne parfaitement les valeurs communes à Crosscall et à Chamonix : Respect de l'environnement : les participants rejoignent la vallée en train ou en bus afin de limiter l'empreinte carbone. Encadrement professionnel : l'expérience est guidée par des experts de la Compagnie des Guides, garants d'un alpinisme authentique et sécurisé. Connexion à la nature : plus d'une performance, c'est une invitation à ressentir l'immensité des. paysages et la beauté du silence.  

THE Crosscall Sailing Team opens a new chapter

AN AMBITIOUS PROJECT All united under the standard Crosscall Sailing Team Created in 2019 under the joint leadership of Aurélien Ducroz, double freeride ski world champion and Class40 world champion, and Cyril Vidal, President and founder of Crosscall, French brand of more durable smartphones and expert in critical communication solutions, the Crosscall Sailing Team enjoyed a first campaign of three seasons, concluded in 2022 with participation in the legendary Route du Rhum. Eager to continue their common adventure to conquer the oceans, they have decided to strengthen their partnership and surround themselves with new co-partners until 2025. Objective: continue to optimize the performance of the Class40 prototype Crosscall and share new human and sporting adventures during the biggest offshore races in the category. A LIFT V2 PROTOTYPE COMBINING INNOVATION AND SUSTAINABILITY The Class40 Crosscall was designed by the Marc Lombard firm to be both reliable and efficient thanks to innovative lines offering new navigation capabilities, to its on-board electronics previously reserved for higher category boats but also to design and material choices taken with a view to sustainability."Our Lift V2 prototype launched in 2021 is constantly evolving. We have, among other things, evolved its lines to allow it to benefit from the latest innovations in terms of design and gliding on the water. In recent years, we have sought to optimize every detail. This time, we are leaving with a proven boat, which we master perfectly. The objective is to capitalize on this experience and approach the Transat Café L'Or with confidence." AURELIEN DUCROZ Freeride Ski World Champion - Class40 World Champion - Skipper of the Crosscall Sailing Team THE FEATURES OF THE CLASS40 CROSSCALL Concave bow - spatulate hull Constantly evolving prototype, the Lift V2 Crosscall opened the way in 2023 with a new concave, non-convex bow shape which helps relieve the boat going downwind in the breeze and helps it climb on the waves it catches, rather than stumbling into them and slowing down. This innovation relieves the power of the boat generated by the spatulated “scow” hull (enlarged front part). A solid structure The structure of the Class40 Crosscall is solid, it has shown no defects since its launch in 2020, which is a very important guarantee of confidence. Fast upwind and reaching The Lift V2 designed by Aurélien Ducroz and the Lombard firm owes its success in particular to its speed when reaching and upwind. The Class40 Crosscall has all the weapons to compete with the best boats following the performance optimization work carried out each year. A boat that Aurélien knows by heart After five years of navigation, the Class40 Crosscall has no more secrets for Aurélien who is comfortable with it and knows it by heart. Immersive live The Class40 Crosscall will be the first Class40 to offer immersive live experiences during which sailing enthusiasts and enthusiasts will be able to interact with Aurélien and his co-skipper during the races. It's from their smartphone Crosscall that they will be able to respond live and share life aboard a racing sailboat. Aurélien chooses Jonathan Chodkiewiez as co-skipper for the TRANSAT CAFÉ L’OR Jonathan Chodkiewiez, Class40 preparer Crosscall since 2022, will stand alongside Aurélien Ducroz as co-skipper for this 2025 double-handed racing season. Already reunited and victorious at the last Class40 World Cup in La Rochelle, they form a complicit and efficient duo, notably with two podiums in the Middle Sea Race and the Massilia Cup Offshore in 2024 then two victories in 2025 in the Porquerolles’Race and the Massilia Cup Offshore. This complementary duo will be keen to take advantage of their shared experience to perform in the Transat Café L’Or. "Jonathan is a trusted teammate who knows the boat like the back of his hand. We have sailed together for several seasons with some great podiums under our belt. This continuity allows us to approach each race with serenity. Jonathan's commitment, his perfect knowledge of the boat and our complicity at sea make him an ideal teammate." – AURELIEN DUCROZ, Skipper Crosscall Sailing Team THE 2024-2025 CLASS40 AWARDS CROSSCALL 20251st Massilia Cup Offshore1st Porquerolles’ Race5th CIC Med Channel Race 20243rd Middle Sea Race6th Med Max3rd Massilia Cup OffshoreThe Transat CIC: abandonment (D+4 prop damage) LTHE PARTNERS ARE ON BOARD Navigating towards excellence is a job ofeteam in which each partner contributes has L'ebuilding and puts its expertise at the service of the resuccess of Crosscall Sailing Team. 

Rugged mountain phone: the indispensable ally of outdoor adventurers

Why choose a rugged mountain phone? The mountains are a fascinating and demanding adventure terrain. Between sudden weather changes, rugged terrain and isolation, every high-altitude excursion involves risks. A rugged mountain phone is not just an accessory, but a real safety tool. Whether you're a casual hiker or a seasoned explorer, nature doesn't do you any favors. All it takes is one false step, capricious weather or a flat battery to turn a beautiful day into a real challenge. The right equipment makes all the difference, and among the essentials is a reliable smartphone tout-terrain . Crosscall, the French brand of outdoor smartphones, offers two models for adventurers: STELLAR-X5, ideal for hiking and photography, and STELLAR-M6, designed for explorers looking for ruggedness.

Crosscall extends OS and security upgrade times

Resistant, repairable and guaranteed for 5 years - battery included* - Crosscall smartphones are built to last. Because a long-lasting device deserves the support it deserves, we're extending the warranty period and the number of OS updates at no extra cost.One more step towards more responsible tech. Our new commitments Model OS updates(subject to compatibility ) Security maintenance(minimum commitment ) STELLAR-X5 Up to Android 18 Until December 2031 STELLAR-M6 Up to Android 20 Until December 2032 STELLAR-M6E Up to Android 20*2 Until December 2032 CORE-Z5 Up to Android 16*3 Until December 2030 CORE-X5 Up to Android 15 Until December 2030 CORE-M5 (6/64) Up to Android 16 Until December 2030 CORE-T5 Up to Android 15 Until December 2030 To find out more, visit the Crosscall/Security page. *During the warranty period, CROSSCALL will replace the defective battery if the following 2 cumulative conditions are met: the battery capacity is less than or equal to 70% and the number of full charge cycles is less than or equal to 850.*2 Subject to compatibility with future versions of Android.*3 CORE-Z5 4/64: subject to compatibility assessment with future Android versions.

Launch of the STELLAR-M6, powerful, elegant and long-lasting

Available from November 7, the STELLAR-M6 marks a long-awaited evolution in the Crosscall range. A 5G smartphone combining robustness and high autonomy, the STELLAR-M6 boasts a particularly elegant, sleek design. High-performance by nature, the STELLAR-M6 features a host of latest-generation technologies for maximum user experience and enhanced security. Responsible by conviction, Crosscall's latest model has been designed to limit its ecological footprint, with a major argument: a 5-year Warranty including its battery*. This encourages prolonged use, while at the same time encouraging repair thanks to a number of design details, such as a chassis that is screwed rather than glued, resulting in a repairability index of 9.3. In terms of resistance, this makes the STELLAR-M6 even more robust in the face of the inevitable bumps and drops of everyday life. Because the STELLAR-M6 thinks big, it's just as well suited to front-line employees, hyper-connected outdoor enthusiasts, particularly demanding DIY enthusiasts, as it is to corporate executives for whom a smartphone needs to be as high-performance, hard-wearing as it is elegant on a date. They all share the same demand for connectivity, another strong point of the STELLAR-M6. A new asset is its ability to run a wide range of complex business and professional applications. Because Crosscall is convinced that a smartphone should above all meet the needs of its users, the STELLAR-M6 is now available in an essential, even more affordable version... the STELLAR-M6e. Already convinced? Order the new STELLAR-M6 now.

CROSSCALL RENEWS ITS GOLD BADGE IN THE "ANDROID ENTERPRISE PARTNER" PROGRAM

For the second year running, Crosscall has been awarded the gold badge in the Android Enterprise Partner Program. This distinction reaffirms the French manufacturer's commitment to providing high-performance, secure and durable products and solutions that meet the mobility needs of professionals. The Android Enterprise Partner Program was set up tosupport all companies wishing to equip themselves with mobile solutions and fleets. This makes it easy for them to find partners who have not only successfully completed the Android Enterprise sales and technical training program, but who have also demonstrated their ability to deploy specific technical solutions and product features, deliver quality customer service and succeed in the marketplace. Crosscall equips a large number of professionals in all sectors of activity, who appreciatethe durability combined with performance and robustness of its products, such as SNCF agents, Leroy Merlin employees or the police forces of the French National Police and the French National Police. Gendarmerie. All these assets have enabled the brand to become a benchmark in the BtoB market and receive Gold status in the new Android Enterprise program. Crosscall is the only French manufacturer to receive this distinction, which underlines the work carried out by its teams to meet Android Enterprise requirements and support professionals in their digital transformation. This status was awarded to Crosscall on the basis of several criteria: - Expertise in the Android Enterprise environment: Crosscall's teams have acquired in-depth knowledge of the Android Enterprise universe, and undergo regular training to offer innovative solutions that perfectly meet the needs of businesses. - Product excellence : Crosscall handsets are AER (Android Enterprise Recommended) certified, guaranteeing ease of deployment, security and durability. Crosscall generation 5 handsets come with a 5-year Warranty, including at least one OS upgrade and 5 years of security patch updates. The STELLAR-X5 benefits from 3 OS upgrades, enabling companies to benefit from longer equipment life and make a long-term investment. - Market success With more than 100,000 Android Enterprise-enabled handsets currently deployed in companies, Crosscall has been awarded the Gold badge in the Android Enterprise Partner Program.

The Barcode Warehouse becomes a Crosscall reseller to provide durable smartphones for hostile and unpredictable environments

The Barcode Warehouse and Crosscall are working together to provide UK businesses and public sector organizations with robust, mission-critical solutions designed for all environments. Crosscall designs and manufactures waterproof, rugged and durable cell phones and smartphones. Founded in 2009, the company has quickly earned a reputation for creating devices capable of withstanding the harshest conditions. The range of rugged smartphones and tablets is specially designed to withstand the abuse of hostile and unpredictable environments. From freezing temperatures to scorching heat, dust, water and drops, these devices are designed to withstand and keep working, minimizing downtime and maximizing productivity. Crosscall has a strong presence in France and is extending its reach to other European countries. Crosscall currently supplies over 300,000 devices to customers such as Leroy Merlin, Europe's leading home furnishings retailer, SNCF, the French national railway company, and the French National Police. By becoming a reseller, The Barcode Warehouse extends Crosscall's reach to UK organizations that need mobile technology that is both robust and durable. " Having explored the diverse range of Crosscall products designed to help end-users in their work, we're excited by their potential in the UK market. At a time when smart devices are becoming increasingly powerful, adding Crosscall to our portfolio was an obvious decision". William Bevis, Partner Development Lead & Technical Trainer, The Barcode Warehouse. The offering draws on The Barcode Warehouse 's 35 years of expertise as a solutions integrator specializing in barcode technology, RFID, labeling and enterprise mobility solutions, combined with Crosscall's robust, state-of-the-art hardware, to equip companies with the tools they need to streamline operations and excel in demanding environments, from warehousing and manufacturing to field service and public safety. " Crosscall is delighted with this strategic partnership with The Barcode Warehouse, a major player in the UK enterprise mobility and managed services sector. By combining our solutions with their expertise and services, we offer an attractive proposition for organizations across a range of sectors. Drawing on our experience in other markets, we understand that customers are looking for greater value and durability from their mobile devices, and the UK and Ireland are no exception. Our 5-year Warranty and range of business accessories meet these customer demands, and we're delighted to be introducing them in the UK and Ireland in collaboration with The Barcode Warehouse." Denis Thayanithy, International Business Director at Crosscall. Crosscall is dedicated to promoting a more sustainable telephony sector. By partnering with suppliers to ensure ethical production practices and educating customers about responsible consumption, Crosscall aims to minimize the environmental impact of its products. By designing robust, durable devices that are easy to repair and recycle, the company aims to reduce waste and extend the life of its products. The company's commitment to sustainable development is also demonstrated by its take-back programs, which refurbish end-of-life devices to extend their lifespan.

Smartphones: the new challenges facing frontline workers

Millions of frontline workers worldwide work in direct contact with customers on a daily basis, in an increasingly digitalized environment. For them, this fundamental trend has a major impact: their ability to access and share information quickly. At the heart of this challenge is the smartphone they use, and cost optimization. Salespeople in retail, craftsmen working in private homes, maintenance workers in industry, delivery drivers, municipal policemen on the streets, cleaning staff or home helps... more than just a name, frontline workers are everywhere. Their work is essential, given the constant flow of information. One thing is certain: digitalization has profoundly transformed their activity. Firstly, it has made their work easier, by bringing together on a smartphone a host of tools such as shared diaries, service reports and, of course, the ability to communicate simply from anywhere. While this movement represents an asset, it has also brought a reality to the fore. Very often, in fact, the smartphone used is not adapted to the reality of use. The result: irregular availability of equipment, breakages, missions not carried out and therefore not billed, without underestimating the impact of irritation on customers, users and those handling complaints and after-sales service. For Crosscall, this global approach encompassing the entire life cycle of a piece of equipment is central. The aim is to optimize the cost of this equipment as much as possible throughout its life cycle. COMPARE WARRANTIES AND THEIR DURATION Most countries in the world require manufacturers of electronic equipment to provide a minimum warranty of two years. Studies show, however, that users keep their equipment longer. This means that, in the event of a breakdown, part of the usage will no longer be covered by the warranty. This increases the cost of ownership. By offering a 5-year Warranty on its products, and above all by including the battery in this coverage, Crosscall is breaking new ground as the only manufacturer on the market to make such a long-term commitment. ROBUSTNESS FOR EVERYDAY USE When you work in front of customers, outdoors, in a sales outlet or at home, shocks and falls are inevitable. Equipment must meet these specifications, like the STELLAR-X5 used by the SNCF (French railways). Sturdiness is largely due to design details that often go unnoticed, such as an intermediate shell that is screwed rather than glued. At the time of purchase? Visually, no difference. Over time, however, the advantage is greater, with greater resistance to external aggression, shocks and dust infiltration. "One Crosscall smartphone can replace up to 5 handsets". consider the number of devices a smartphone can replace The best purchase in terms of savings is the one you don't make. The lightest equipment is the one you don't wear. From these two common-sense observations, the French brand has developed an offer, Crosscall-In-One. The approach? Rationalize the number of pieces of equipment by simplifying day-to-day use. A Crosscall device can replace a walkie-talkie, a scan shower or even a PC, with its X-SPACE interface. CHOOSING THE TECHNOLOGIES ADAPTED TO YOUR USES Wi-Fi 5 or 6/6E, 4 or 5G, VoWi-Fi, Bluetooth 5.0 or 5.2, MIMO, SISO... it's hard to make the right choice. Yet each decision has an impact on a frontline worker's mission. Take Wi-Fi 5, for example, compared with Wi-Fi6/6E. The 5 is more than sufficient for people using mainly cellular data. On the other hand, if you work in a warehouse covered by a modern private network, you'll want to be equipped with Wi-Fi6/6E with ultra-fast data rates. The strength of the Crosscall range? It ticks a lot of boxes for frontline workers, with the constant challenge of adapting products to uses in the field and not the other way round. TAKING USER EXPERIENCE INTO ACCOUNT One of the questions to ask early on is how the equipment selected for a fleet will be perceived by its future user. If the first reflex is rejection, the investment is totally counterproductive. If, on the other hand, the user is involved at a very early stage, right from the design phase, the investment is a success. This is how Crosscall won a major contract with Leroy Merlin, equipping 30,000 employees. IDENTIFYING ESSENTIAL FUNCTIONALITIES What makes Crosscall different is probably the little details, each of which has been thought out by the product teams. For frontline workers, they represent real assets in everyday life. In terms of comfort, the leash allows you to wear your smartphone around your neck. Ultra-hardened screen glass prevents scratches. Autonomy is designed for all-day use. The CORE-M5 achieves 25h48 in 2G/3G communication. It's no coincidence that Crosscall products are used by many firefighters and the BRI. TAKE ACCESSORY PRICES INTO ACCOUNT When you say smartphone, you also say accessory ecosystem. From two angles. The first is the breadth of the range, which can be used for a variety of purposes, such as attaching to different supports or recharging equipment. Another possibility is to reduce the amount of equipment used by rationalizing their number, as with a X-SCAN optical reader making a conventional hand shower unnecessary. The second angle becomes central: price. And here again, Crosscall products have two strong arguments: sturdiness and reliability! As they are sturdy by nature, they don't need a shell. This is an indirect saving with an immediate financial advantage.

Crosscall partners with BT to bring its range of rugged smartphones to UK businesses

Crosscall, Europe's leading manufacturer of rugged smartphones for the enterprise, has announced a new collaboration with BT. Under the agreement, Crosscall's range of affordable, durable and rugged mobile devices will be available to UK businesses for the first time. Available to BT customers from September 30, Crosscall's phones are uniquely designed, with an emphasis on durability. Designed to accompany users over the long term, all the brand's smartphones and tablets come with a 5-year Warranty, including for issues relating to the phone's battery life. Crosscall devices are also designed to be easy to repair, in order to extend their lifespan and limit the number of repairs required. replacement. The brand is also committed to guaranteeing the availability of spare parts for 10 years. Crosscall's latest innovative smartphone, the STELLAR-X5, contains 26% recycled materials. These ongoing eco-design efforts as part of a solid CSR policy have earned the company a gold medal from Ecovadis, an internationally recognized CSR assessment organization. This places Crosscall in the top 5% of companies with the best CSR performance, out of more than 130,000 evaluated. This accreditation also complements BT's ambitious net-zero strategy. Through its collaboration with BT, Crosscall aims to deliver exceptional service and robust technology to businesses operating in challenging environments in both the public and private sectors. Crosscall currently supplies over 300,000 devices to customers such as Leroy Merlin, Europe's leading home furnishings retailer, SNCF, the French national railway company, and the French national police force. BT's Sally Fuller commented: "As the first operator in the UK to sell Crosscall phones, this partnership offers a unique opportunity for BT customers, enabling them to purchase robust, market-leading handsets with extended warranties. Crosscall's impressive sustainability credentials also build on our existing initiatives, which aim not only to reduce our own carbon emissions, but also those of our customers and partners. Matthew Burchell, Crosscall, said: "This collaboration with BT is a real opportunity for Crosscall to meet the needs of UK businesses and professionals looking for a more sustainable telephony alternative. Our ambition is to replicate our success in Europe and become a UK leader in enterprise technology. Crosscall will be present at theEmergency Tech Show on September 18 and 19 in Birmingham to meet key players in public and private security and present its innovative communication solutions. About CrosscallCrosscall is a French manufacturer of rugged waterproof cell phones with long battery life. Founded in 2009 by Cyril Vidal and based in Aix-en-Provence, the brand develops models adapted to the adverse and unpredictable conditions to which athletes and professionals are exposed in the field (water, rain, wind, humidity, dust, shocks...). Crosscall has sold over 4.5 million mobile devices in more than 20,000 points of sale and generated sales of 114 million euros. About BT GroupBT Group is the UK's leading provider of fixed and mobile telecommunications and related secure digital products, solutions and services. We also provide managed telecommunications, security, network and IT infrastructure services to a wide range of customers. customers in 180 countries.The BT Group is made up of three customer-focused units: Consumer serves individuals and families in the UK; Business covers businesses and public services in the UK and abroad; Openreach is an independent, 100%-owned subsidiary which wholesales fixed access infrastructure services to its customers - over 700 communications providers in the UK.British Telecommunications plc is a wholly-owned subsidiary of BT Group plc and encompasses virtually all BT Group activities and assets. BT Group plc is listed on the London Stock Exchange.For more information, visit www.bt.com/about

Mâcon 2024: Meeting the challenges facing firefighters

Crosscall will be present at the 130th Firefighters Congress from September 25 to 28, 2024. For the French brand, which already equips many SDIS in France, it's an opportunity to share its expertise in safety at the service of the public, while highlighting the performance of its offering. Interview with Denis Thayanithy, Crosscall Chief Commercial Officer. The budgetary advantage of products less susceptible to breakage How do Crosscall's products meet the operational needs of France's SDIS and, more broadly, the civil protection sector? "Today, professionals in this sector are looking for products that are both affordable and resistant to extreme conditions of use. That's exactly what we offer with our rugged smartphones and tablets, which resist shocks, drops and liquids. Reliability is in Crosscall's DNA. It's built the success of our brand, as demonstrated by our 5-year Warranty, which also covers the battery. This means that by choosing Crosscall equipment, an SDIS will optimize its budget with equipment they can keep longer, less susceptible to breakage and more widely to all the risks associated with daily interventions in all types of terrain. As the months go by, this very quickly adds up to thousands of euros." The user at the heart of the Crosscall approach How is Crosscall's approach particularly appreciated, beyond the central angle of product robustness? "We never forget that behind one of our products there are men and women whose job it is to save lives. For the Crosscall teams, this represents a real responsibility. That's why we invest time in human relations. This enables us to forge close ties, which are essential for providing solutions tailored to the specific needs of an SDIS. That's why it's a good idea to choose a French brand with a perfect network of branches throughout the country. In this strategic sector of civil security, we aim to develop real, long-term partnerships. And it all starts with a meeting. It's thanks to this commitment in the field that we now work with a large number of SDIS throughout France. Crosscall is also involved in major projects such as the Fenics project, in close collaboration with SDIS 73, SDMIS, SDIS 74 and the SDIS. 13." Replace up to 5 existing devices How does Crosscall respond to the challenge of optimizing costs by rationalizing equipment? "There are two ways of looking at this issue. The first is to drastically reduce the number of new devices, or to reduce the rate of renewal of those already in operation. For Crosscall, the answer comes from a study of usage, so as to constantly optimize the equipment available. We invent ever more versatile products. For example, a Crosscall phone can replace up to 5 existing devices. For example, it can replace a walkie-talkie, a barcode scanner, or even a computer with a simple screen connection. For Crosscall tablets, the approach is the same. For example, our teams have worked with an SDIS to implement a solution for collecting cardiovascular data during the medical care of victims. Thanks to this solution, professionals can share a complete report with their colleagues at the SAMU, for example. In this way, we are meeting a real interoperability challenge, while helping to optimize operating costs. Here's another concrete example, with our CORE-T5 tablet used as a training aid."

Crosscall wins historic 5-year contract with SNCF for 23,000 sustainable smartphones

The SNCF renews its confidence in Crosscall, selecting the STELLAR-X5 smartphone to equip 23,000 Customer Relations agents for TGV-Intercités and TER activities. This new 5-year contract marks an unprecedented step in corporate telephony, underlining the reliability and performance of Crosscall terminals. The lasting partnership between SNCF and the French manufacturer illustrates a significant step towards a more sustainable and responsible purchasing policy in the telecommunications sector. An unprecedented contract duration and high-performance smartphones Crosscall has been selected for the second time by the SNCF, a clear sign of the trust placed in its products. This 5-year contract is exceptional in the sector, where fleets are generally replaced every 3 years. Crosscall smartphones, renowned for their durability, proved their reliability during the previous 2019 contract. Crosscall's Service France Garanti-certified after-sales service recorded very low failure rates, enabling a one-year extension with no negative impact on agent operability. This success demonstrates Crosscall's commitment to offering high-quality products capable of meeting the demanding needs of professionals. By renewing its confidence in Crosscall, the SNCF is highlighting the company's ability to design products that are reliable over time, enabling companies to optimize their mobile fleet budgets over the long term. The STELLAR-X5, a symbol of technicality and durability For this renewal, SNCF has opted for the STELLAR-X5, Crosscall's latest model to be launched in October 2023. This smartphone incorporates 26% recycled materials, combining performance and a responsible approach. Crosscall's eco-design approach was rewarded with the EcoVadis Gold medal, placing the company among the top 5% rated for their Corporate Social Responsibility (CSR). The unique design of its smartphones enables Crosscall to offer a longer lifespan than conventional handsets, reinforcing the brand's position as a leader in sustainable telephony. An innovative initiative for a circular economy Crosscall has set itself apart with its offer to take back smartphones at the end of their contract. After 5 years, the smartphones will be bought back by Crosscall, repaired and reconditioned in France for a second life. This approach is in line with the principles of the circular economy and meets the requirements of the AGEC law. It represents an economical and more responsible solution, perfectly aligned with the public sector's expectations in terms of sustainability. This model, unprecedented in the telephony sector, demonstrates Crosscall's ability to anticipate and its pioneering role in transforming purchasing practices towards a more responsible and sustainable approach, reinforcing the French manufacturer's leading position.