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The budgetary advantage of products less susceptible to breakage
How do Crosscall's products meet the operational needs of France's SDIS and, more broadly, the civil protection sector?
"Today, professionals in this sector are looking for products that are both financially accessible and resistant to extreme conditions of use. That's exactly what we offer, with rugged smartphones and tablets that resist shocks, drops and liquids. Reliability is in Crosscall's DNA. It's built the success of our brand, as demonstrated by our 5-year warranty that also covers the battery. This means that by choosing Crosscall equipment, an SDIS will optimize its budget with equipment that they can keep for longer, less susceptible to breakage and more widely to all the risks associated with daily interventions on all types of terrain. Over the months, this can quickly add up to thousands of euros.
The user at the heart of Crosscall's approach
In what way is Crosscall's approach particularly appreciated, beyond the central angle of product robustness?
"We never forget that behind one of our pieces of equipment, there are men and women whose job it is to save lives. For Crosscall teams, this represents a real responsibility. That's why we invest time in human relations. This enables us to forge close ties, which are essential for providing solutions tailored to the specific needs of an SDIS. That's why it's a good idea to choose a French brand with a perfect network of branches throughout the country. In this strategic sector of civil security, we aim to develop real, long-term partnerships. And it all starts with a meeting. It's thanks to this commitment in the field that we now work with a large number of SDIS throughout France. Crosscall is also involved in major projects such as the Fenics project, working closely with SDIS 73, SDMIS, SDIS 74 and SDIS 13."
Replace up to 5 existing units
How does Crosscall respond to the challenge of optimizing costs by rationalizing equipment?
"There are two ways of looking at this issue. The first is to drastically reduce the number of new devices, or to reduce the rate of renewal of those already in operation. For Crosscall, the answer comes from a study of usage, to constantly optimize the equipment available. We invent ever more versatile products. For example, a Crosscall phone can replace up to 5 existing devices. For example, it can replace a walkie-talkie, a barcode scanner, or even a computer with a simple screen connection. For Crosscall tablets, the approach is the same. For example, our teams have worked with an SDIS to implement a solution for collecting cardiovascular data during the medical care of victims. Thanks to this solution, professionals can share a complete report with their colleagues at the SAMU, for example. In this way, we are meeting a real interoperability challenge, while helping to optimize operating costs. Another concrete example is our CORE-T5 tablet, used as a training aid.
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