CONTACT

E-mail, telephone or social networks, the CROSSCALL team is at your disposal to guide you in your choices, answer your questions and help you get the most out of your CROSSCALL products.

SERVICE

For any repair or warranty request

FAQ

Take a look at our FAQ, where you may find the answer you're looking for.

BY PHONE

FRANCE09 69 32 23 19 (Call not surcharged)

Per chat

CLICK HERE

Our advisors are available by phone and chat from Monday to Friday, 8:30am to 6pm.

By email

Our advisors are available by e-mail from Monday to Friday, 9 a.m. to 6:30 p.m.

Please note: All requests concerning after-sales service (breakages, breakdowns, requests for repairs or spare parts, etc.) must be addressed to the after-sales service department by clicking here.

For inquiries related to product safety, click here. Mails concerning other issues will not be processed.

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To request a retraction, please fill in the retraction form.

If you would like to request a quote for your professional activity, please contact our sales department by clicking HERE.

First of all, we'd like to thank you for your interest in the CROSSCALL brand. We're very proud of your interest in supporting our development. However, as you can imagine, we receive a huge number of requests and are unable to respond favorably to all the projects we receive.

We invite you to tell us about your profile or adventure in just a few lines, so that we can extract what makes your project unique in your eyes.

Finally, if you do not receive a reply from us within a month of your message, you may consider that we will not be following up your request, not because we are not interested, but because it does not currently fit in with our strategy.

Thank you and enjoy the ride.

#RIDERIGHTRIDESAFE

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By filling in this form, I am informed that my data will be processed by CROSSCALL as data controller in order to process your request. Your data will be stored in France only for the duration of your request and will be deleted at the end of this period.
In accordance with the legal provisions in force, you have the right to access, rectify, limit processing, delete and port your data. To find out more about the processing of your data and your rights, see Data protection.