The budgetary advantage of products less susceptible to breakage
How do Crosscall's products meet the operational needs of France's SDIS and, more broadly, the civil protection sector?
"Today, professionals in this sector are looking for products that are both affordable and resistant to extreme conditions of use. That's exactly what we offer with our rugged smartphones and tablets, which resist shocks, drops and liquids. Reliability is in Crosscall's DNA. It's built the success of our brand, as demonstrated by our 5-year Warranty, which also covers the battery. This means that by choosing Crosscall equipment, an SDIS will optimize its budget with equipment they can keep longer, less susceptible to breakage and more widely to all the risks associated with daily interventions in all types of terrain. As the months go by, this very quickly adds up to thousands of euros."
The user at the heart of the Crosscall approach
How is Crosscall's approach particularly appreciated, beyond the central angle of product robustness?
"We never forget that behind one of our products there are men and women whose job it is to save lives. For the Crosscall teams, this represents a real responsibility. That's why we invest time in human relations. This enables us to forge close ties, which are essential for providing solutions tailored to the specific needs of an SDIS. That's why it's a good idea to choose a French brand with a perfect network of branches throughout the country. In this strategic sector of civil security, we aim to develop real, long-term partnerships. And it all starts with a meeting. It's thanks to this commitment in the field that we now work with a large number of SDIS throughout France. Crosscall is also involved in major projects such as the Fenics project, in close collaboration with SDIS 73, SDMIS, SDIS 74 and the SDIS. 13."
Replace up to 5 existing devices
How does Crosscall respond to the challenge of optimizing costs by rationalizing equipment?
"There are two ways of looking at this issue. The first is to drastically reduce the number of new devices, or to reduce the rate of renewal of those already in operation. For Crosscall, the answer comes from a study of usage, so as to constantly optimize the equipment available. We invent ever more versatile products. For example, a Crosscall phone can replace up to 5 existing devices. For example, it can replace a walkie-talkie, a barcode scanner, or even a computer with a simple screen connection. For Crosscall tablets, the approach is the same. For example, our teams have worked with an SDIS to implement a solution for collecting cardiovascular data during the medical care of victims. Thanks to this solution, professionals can share a complete report with their colleagues at the SAMU, for example. In this way, we are meeting a real interoperability challenge, while helping to optimize operating costs. Here's another concrete example, with our CORE-T5 tablet used as a training aid."
