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Create the conditions necessary for change in our industry by collaborating with the players in our ecosystem.

Making progress in responsible purchasing
This year, Crosscall revised its CSR Charter for suppliers, in order to to reinforce and/or provide greater precision about our expectations on a number of issues linked to business ethics, working conditions, environmental commitments and compliance with the Battery Regulation, for example.
We continued our audit program for key suppliers and strengthened cooperation with our suppliers on critical components such as batteries.
Finally, we have set up quarterly CSR meetings with our main industrial partner on subjects such as eco-design and CSR regulatory monitoring.

Promoting more responsible behavior among our customers
In line with our commitments set out in the Responsible Marketing and Communications Charter, several campaigns to encourage more sustainable consumption habits have been carried out, such as a campaign to promote our refurbished range.
Our efforts to raise awareness of the responsible habits of our business customers were reflected this year in the signing of several new contracts. 5-year contractsalso integrating takeover clauses.