Ministry of the Interior

Intervention members

150

Products

TREKKER-X4

X-DOCK

X-POWER

Sector of activity

Security

The CHALLENGE

Before using Crosscall smartphones, Members of the Ministry of the Interior's Intervention Forces relied mainly on radios for their communications, which presented limitations in terms of reliability, range and operational efficiency. The need to meet the post-attack security challenges of 2015 highlighted the urgent demand for modern, robust communications solutions capable of operating in demanding environments and enabling instantaneous information exchanges, crucial in high-risk situations.

Customization and responsiveness: how Crosscall adapts to the rhythm of the intervention forces

Crosscall supported the emergency services by rapidly adapting its products to their specific needs. The company maintained close contact, listening carefully to operators' feedback and adjusting its solutions accordingly. The partnership was based on fluid communication and rapid response to requests, ensuring smooth integration of the new equipment.

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What they prefer

Trekker-X4

an unshakable ally in the field

The members of the intervention forces particularly appreciated the robustness and sustainability of the Trekker-X4. Its resistance to shock, water and dust makes it a reliable and essential tool for field operations.

X-Link

flawless connectivity

X-Link technology has been praised for its ease of use and reliability, offering stable connectivity and transparent integration with other devices and equipment, thus strengthening coordination and communication between teams.

X-Power

For increased autonomy

The X-Power external batteries were a major asset, offering agents extended autonomy and the possibility of remaining operational for long missions on the ground.

The benefits

Zero daily breakage

Thanks to the robustness and sustainability of crosscall smartphones, the members of the intervention forces benefit from unequaled reliability on the ground, with no case of breakage reported on a daily basis, which guarantees optimal operational continuity.

Increase in efficiency

The introduction of crosscall smartphones allowed operators to improve their autonomy and efficiency in the execution of their missions, thanks to resistant and easy-to-use devices, as well as improved connectivity with X-Link accessories.

Fluid collaboration

The close collaboration with Crosscall allowed the intervention forces to benefit from a reactive technical support and a rapid adaptation of products to the specific needs of the field, thus ensuring continuous satisfaction of users.

Section title

Agriculture

PLEINCHAMP - CRÉDIT AGRICOLE

"Crosscall products are multi-purpose and high quality. They are perfect for both professional and personal use."

Samuel Duquet

Agriculture market manager

Distribution & Retail

Leroy Merlin

"After deploying 29,000 smartphones, I'm convinced we've made no mistake, and that we've made a choice for the future."

Alexis Masset

Digital Director