Here to advance our ecosystem

Create the conditions necessary for change in our industry by collaborating with the players in our ecosystem.

Committing collectively

Developing a more sustainable mobile phone industry is an ambitious goal that requires collective commitment.Wethereforewant to engage ourentireecosystemin this direction in order to transform our production and consumption practices:

Our suppliers, by framing our relationships withcharters and policies, regularly monitoring compliance with their commitments, and striving for a spirit ofpartnership based on shared values.
Our customers, through the promotion ofmore sustainable solutions, but also by raising awarenessin favor of a different, more responsible way of consuming.

Making progress in responsible purchasing

This year, Crosscall has revised its Supplier CSR Charter inorder to reinforce and/or provide further clarificationon our expectations in several areas related to business ethics, working conditions, environmental commitments, and compliance with battery regulations, for example.

We continued ourprogram of auditing our key suppliersand strengthened cooperation with our suppliers regarding certain critical components such as batteries.

Finally, we have set upquarterly CSR meetingswith our main industrial partner on topics such as eco-design and CSR regulatory monitoring.

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Promoting more responsible behavior among our customers

In line with our commitments set out in the Responsible Marketing and Communications Charter, severalcampaigns aimed at encouraging more sustainable consumption habitshave been carried out, such as a campaign topromote our range of refurbished products.

Our efforts to raise awareness of responsible practices among our business customers have resulted this year in the signing of severalfive-year contracts, which also includetake-back clauses.

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