Before using Crosscall smartphones, members of the Ministry of the Interior's Intervention Forces relied primarily on radios for their communications, which had limitations in terms of reliability, range, and operational efficiency. The need to address security challenges in the wake of the 2015 attacks highlighted the urgent demand for modern, robust communication solutions capable of operating in demanding environments and enabling instant information exchange, which is crucial in high-risk situations.
Customization and responsiveness: how Crosscall adaptsto the pace of emergency services
Crosscall supported the emergency services by quickly adapting its products to their specific needs. The company maintained close contact, listening carefully to feedback from operators and adjusting its solutions accordingly. The partnership was based on fluid communication and rapid response to requests, ensuring the smooth integration of new equipment.
Members of the Rapid Response Unit particularly appreciated the TREKKER-X4 ruggedness and durability. Its resistance to shocks, water, and dust makes it a reliable and indispensable tool for field operations.
X-LINK
seamless connectivity
X-LINK technology has been praised for its ease of use and reliability, offering stable connectivity and seamless integration with other devices and equipment, thereby enhancing coordination and communication between teams.
X-POWER
for increased autonomy
The X-POWER portable chargers X-POWER been a major asset, providing officers with extended battery life and the ability to remain operational during long field missions.
Crosscall devices are, by definition, reliable and, above all, robust, which is very important to us.
Members of the Intervention Forces of the Department of Homeland Security
The benefits
Zero breakages per day
Thanks to the robustness and durability of Crosscall smartphones, emergency responders benefit from unmatched reliability in the field, with no reported cases of breakage on a daily basis, ensuring optimal operational continuity.
Increased efficiency
The introduction of Crosscall smartphones has enabled operators to improve their autonomy and efficiency in carrying out their tasks, thanks to durable, easy-to-use devices and improved connectivity with X-LINK accessories.
Seamless collaboration
Close collaboration with Crosscall has enabled emergency services to benefit from responsive technical support and rapid adaptation of products to specific field requirements, ensuring ongoing user satisfaction.