Department of the Interior

Response team members

150

Products

TREKKER-X4

X-DOCK

X-POWER

Industry

Safety

The CHALLENGE

Before using Crosscall smartphones, members of the Ministry of the Interior's Intervention Forces relied primarily on radios for their communications, which had limitations in terms of reliability, range, and operational efficiency. The need to address security challenges in the wake of the 2015 attacks highlighted the urgent demand for modern, robust communication solutions capable of operating in demanding environments and enabling instant information exchange, which is crucial in high-risk situations.

Customization and responsiveness: how Crosscall adaptsto the pace of emergency services

Crosscall supported the emergency services by quickly adapting its products to their specific needs. The company maintained close contact, listening carefully to feedback from operators and adjusting its solutions accordingly. The partnership was based on fluid communication and rapid response to requests, ensuring the smooth integration of new equipment.

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What they like best

TREKKER-X4

a steadfast ally in the field

Members of the Rapid Response Unit particularly appreciated the TREKKER-X4 ruggedness and durability. Its resistance to shocks, water, and dust makes it a reliable and indispensable tool for field operations.

X-LINK

seamless connectivity

X-LINK technology has been praised for its ease of use and reliability, offering stable connectivity and seamless integration with other devices and equipment, thereby enhancing coordination and communication between teams.

X-POWER

for increased autonomy

The X-POWER portable chargers X-POWER been a major asset, providing officers with extended battery life and the ability to remain operational during long field missions.

The benefits

Zero breakages per day

Thanks to the robustness and durability of Crosscall smartphones, emergency responders benefit from unmatched reliability in the field, with no reported cases of breakage on a daily basis, ensuring optimal operational continuity.

Increased efficiency

The introduction of Crosscall smartphones has enabled operators to improve their autonomy and efficiency in carrying out their tasks, thanks to durable, easy-to-use devices and improved connectivity with X-LINK accessories.

Seamless collaboration

Close collaboration with Crosscall has enabled emergency services to benefit from responsive technical support and rapid adaptation of products to specific field requirements, ensuring ongoing user satisfaction.

Agriculture

PLEINCHAMP - CREDIT AGRICOLE

"Crosscall products are versatile and high-quality. They are ideal for both professional and personal use."

Samuel Duquet

Head of the agriculture market

Distribution & Retail

Leroy Merlin

"After deploying 29,000 smartphones, I am convinced that we made the right decision and that we have chosen a path for the future."

Alexis Masset

Digital Director

Department of the Interior

The CHALLENGE

The products used

Customization and responsiveness: how Crosscall adaptsto the pace of emergency services

What they like best

TREKKER-X4

a steadfast ally in the field

X-LINK

seamless connectivity

X-POWER

for increased autonomy

The benefits

Zero breakages per day

Increased efficiency

Seamless collaboration