ADMR customer case

"We asked about the most reputable smartphone suitable for our use: it was the Crosscall."

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18 000

Crosscall CORE-M4

720 000

Customers

THE CHALLENGE

What was your initial problem?
In 2008-2009, we equipped all our homecare workers with telephones, with the idea of creating a schedule and online follow-up. However, the devices were not very efficient and breakdowns were not uncommon. What's more, they weren't really up to speed with the business application.

What difficulties did you encounter?
The numerous breakdowns perpetually slowed down our entire system. If a smartphone stopped working, another phone would be assigned to the home help, and if not, the home help would have to go back to paper. The result? A real administrative overload. The home help uses her smartphone from morning to night, whether to check her schedule, communicate with the customer, or with the association. What's more, the smartphone can be used to record service times directly on the equipment.

Would you like to find out more?

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