Customer testimonial

members of the intervention forces of the Ministry of the Interior

Intervention members 

150

Products

TREKKER-X4

X-POWER

X-DOCK

Sector of activity

SAFETY

THE CHALLENGE

Before using Crosscall smartphones, Members of the Ministry of the Interior's Intervention Forces relied mainly on radios for communications, which presented limitations in terms of reliability, range and operational efficiency. The need to meet the post-attack security challenges of 2015 highlighted the urgent demand for modern, robust communications solutions capable of operating in demanding environments and enabling instantaneous information exchanges, crucial in high-risk situations.

Customization and responsiveness: how Crosscall adapts to the pace of emergency forces

Crosscall supported the intervention forces by quickly adapting its products to their specific needs. The company maintained close contact, listening carefully to operators' feedback and adjusting its solutions accordingly. The partnership was based on fluid communication and rapid response to requests, ensuring smooth integration of the new equipment.

What they prefer

Crosscall terminals are by definition reliable and above all robust, which is very important to us.

Testimonial from Members of the Forces d'Intervention of the Ministry of the Interior

The benefits

Zero daily breakage

Thanks to the robustness and durability of Crosscall smartphones, members of the emergency services benefit from unrivalled reliability in the field, with no reported cases of breakage on a daily basis, guaranteeing optimum operational continuity.

Increased efficiency

The introduction of Crosscall smartphones has enabled operators to improve their autonomy and efficiency in carrying out their missions, thanks to rugged, easy-to-use devices and enhanced connectivity with X-LINK accessories.

Fluid collaboration

The close collaboration with Crosscall has enabled the emergency forces to benefit from responsive technical support and rapid product adaptation to specific field requirements, ensuring ongoing user satisfaction.

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