Customer case GRAND EST

THE CHALLENGE

What was your challenge?
We were facing a high rate of phone breakage and needed high-performance, robust products adapted to the sometimes difficult working environments of our 250 agents.

What solution were you looking for?
We were looking for a brand that could offer us quality equipment combining technology and robustness. Good connectivity is also essential for our staff, who are constantly on the move!

How did you hear about Crosscall? We spoke to our contract holder, who immediately suggested the Crosscall solution. We were immediately convinced by your equipment.

Who has been equipped with our solutions? Since 2016, we've had the opportunity to harmonize equipment provisioning.When we had this new opportunity, we equipped all our EMOP* agents with your solution.