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Crosscall, the French smartphone brand
CROSSCALL is a100% French entrepreneurial story, born in 2009. Its founder, Cyril Vidal, drew on his life and work experience to identify user needs and then respond by designing innovative products. This proved a success, as a French smartphone brand finally met users' expectations. What's more, professionals and sports enthusiasts immediately recognized the brand's values.
In addition to offering products designed in France, such as the very first innovation CROSSCALL, the SHARK, the brand distinguished itself from the outset with localafter-sales service provided by teams based in France.
Today, eager to meet new usage needs, CROSSCALL supports a wide range of consumers and professionals. It has even become an expert in the security and defense professions such as gendarmes, firefighters, military personnel... thanks to its knowledge of these sectors, which are subject to demanding requirements.
While retaining 100% French capital, our Aix-based brand has established itself as a flagship of European technology. For the 3rd time in 4 years, it has been selected as part of the French Tech 120 promotion. Although the company has undergone dizzying growth, it has always favored local roots, notably by concentrating its design division at its headquarters in Aix-en-Provence.
100% French-designed phones
By constantly listening to our customers, our French know-how is reflected in each of our products, in response to their specific needs. This proximity enables us to develop relevant solutions, adapted to the real-life uses of the general public, companies or defense professionals, and of course compliant with local regulations.
France is also the starting point for all our new smartphone, tablet and accessory models, conceived and designed at our Aix-en-Provence site. To this end, the company has chosen to bring together all its R&D skills in order to imagine the technologies of tomorrow in France.
Our latest products go even further, like themobile scanning accessory X-SCAN, designed and assembled in France.
Discover Our smartphones built to last
STELLAR-X5
- Waterproof, durable, slim and elegant
- 5G, Wifi6/6E, X-LINK, X-SPACE
- Recycled materials and 5-year warranty
ACTION-X5
- Dual camera, wide-angle selfie
- Up to 25 hours of communication
- Ultra-resistant Gorilla® Glass 5 screen
After-sales service based in France
Our after-sales service is a daily illustration of the bond of trust we wish to maintain between our brand and its users. Should the need arise, users can count on the responsiveness of our after-sales service based in France. Far from the low-quality standards of outsourced call centers, our after-sales teams, made up of experts and brand employees, know CROSSCALL products inside out. This saves time and peace of mind for our users.
French quality made in Aix-en-Provence
A true European hub of leadership, cohesion and collective intelligence, our R&D is based at the brand's headquarters in Aix-en-Provence. In 2020, we launched the X-LAB here with the support of the French government via the Plan France Relance. This in-house prototyping and testing laboratory enables us to validate the quality of phones designed in France. We carry out more than 80 tests here, putting our phones through their paces and guaranteeing their compliance not only with regulations, but also with our standards, which go far beyond the norm.
At the same time, the process of creating our products has, from the outset, been carried out with the help of our users. We work in close collaboration with a panel of 4,587 French men and women with varied profiles: our "community of innovators". Surveys upstream of the design stage, followed by feedback on our prototypes, enable us to respond precisely and realistically to the many different uses of our products.
Phones in close proximity to French and European consumers
This new in-house industrialization force enables the French brand to go even further, and with even greater freedom, towards ever more customized solutions. That's why, in addition to real expertise in sustainability, innovation and technological mastery, CROSSCALL now stands out for its ability to offer "made-to-measure" solutions. Many of our products are created from A to Z, based on specifications derived from customer needs and desired uses in the field. To date, none of our competitors offers such a "haute couture" service for their phones.
French know-how at the service of companies and the State
CROSSCALL is proud to equip numerous French companies, and to support them over the long term, from pre-project to after-sales service. Over the years, craftsmen, SMEs and the flagships of French industry have placed their trust in us to find solutions that are as effective as they are customized.
For the DALKIA Solution Froid group:
- Evolving in demanding work environments, such as cold rooms and humid environments, CROSSCALL smartphones and tablets met the brand's specifications thanks to their durability, reliability, use with gloves and ability to operate in isolated environments. In addition, compatibility with business applications, a low breakage rate, the use of practical accessories such as the X-CAR, and dedicated support all contributed to meeting these mobility needs.
For SNCF agents:
- SNCF was looking for a partner to equip its 21,500 agents. The company couldn't fail to be attracted by a French phone brand such as CROSSCALL and its innovative, high-performance technology, which perfectly matched thespecifications set: terminals with cutting-edge connectivity, even at high speed, but also shockproof, compatible with 40 business applications and with a battery life far superior to that of other brands.
For police officers and gendarmes
- Following the creation of a tailor-made offer, CROSSCALL also equips the Police and Gendarmerie Nationale with 200,000 terminals. Resistance, long autonomy and secure, high-performance connectivity are essential criteria for these all-terrain professionals. And our solutions meet the challenges of mission-critical communications, with Push-To-Talk functionality and compatibility with Private Mobile Radio/Public safety standards.
- Our brand brings real technological and economic added value to businesses of all sizes, both in the office and on the road. By choosing long-lasting mobiles and tablets with the right accessories and compatible business applications, they are first and foremost choosing peace of mind.
Professionals in the healthcare, automotive, agri-food and renewable energies sectors have already called on our expertise for their equipment.
Find out why and how they rely on CROSSCALL products every day.