The strategic market for group communications has been undergoing radical change for several years now. We are witnessing the gradual replacement of older systems based on 2G-equivalent technology. The police, gendarmes and SDIS (departmental fire and rescue services) all had their own transmission systems, making communication between different entities impossible.
Since the attacks of November 2015, a real awareness has emerged of the obsolescence of these means of communication, bringing to light the need to switch to a secure universal system of very high bandwidth guaranteeing interoperability of exchanges. The challenge is to support these professionals in the digital transformation of their practices to enable responsive group communication, an essential element for optimal intervention.
Crosscall is fully invested in this sector, where its expertise in critical communication is recognized by the most demanding players in France and Europe (Ministry of the Interior, Ministry of the Armed Forces, major European projects).
The Aix-en-Provence-based company, which has supplied over 280,000 terminals to French law enforcement agencies as part of the NEO contract, carried out a technological review, the priority of which was to respond to this new usage.
The X-COMM is a new accessory forming part of a global ecosystem, designed tosupport professionals as they move towards very high-speed 4G/5G group communications. This issue, crucial for emergency services, also concerns many other sectors of activity, such as logistics, industry and sports coaching.
Attached to the wearer's smartphone, the X-COMM reproduces the usual gestures and uses of the radio, making it easy for the user to get to grips with it immediately.
All Crosscall's expertise in a micro-speaker
The two communication buttons on the side and in the center allow you to transmit to two different groups without losing information. The dimensions of the device, together with the size and position of the buttons, make it easy to hold.
The X-COMM is equipped with two microphones, the first ideally directed towards the voice, and a second featuring ENC environmental noise reduction technology, enabling the caller to hear clearly without being disturbed by ambient noise. The X-COMMs loudspeaker, which achieves sound power levels of 120 dB, is equipped with an analog power amplifier to ensure clear communication even in the noisiest environments. In emergency situations, the user can activate a large red distress button on the top of the accessory. In the event of a communication failure in wired mode, Crosscall has provided an automatic switchover to Bluetooth to ensure continuity of exchanges in all circumstances.
Crosscall has introduced a range of options for pairing the X-COMM pairing options following extensive feedback from the field. In the interest of the end-user, two connections have been selected: Bluetooth (Android parameters, NFC and QR code) and wired (X-LINK and USB-C).
A X-COMM THAT ADAPTS TO ITS USER
The buttons on the X-COMM buttons can be programmed directly on the dedicated application. Users can customize it to suit their own needs, and set it in discreet mode at their convenience. They can also manage alerts and profiles, and carry out any necessary updates. A new feature has been added to the application, allowing you to make your X-COMM in the middle of all the others to locate it.
Optimum operating reliability in critical situations
Equipped with a 2240 mAh battery for 32 hours of continuous communication, the X-COMM allows you to handle the unexpected with complete peace of mind. Four LEDs on the back of the phone keep battery levels visible at all times. In the event of a low charge, the removable battery can be replaced by another, enabling professionals to carry out their missions in all circumstances.
With its high-strength 360° rotating clamp, the X-COMM can be attached to any surface, regardless of the user's working clothes. For the most critical situations, Crosscall has also designed an anti-tear system for wired connection.
Designed in the DNA of the French brand, the X-COMM resists the most extreme situations: driving rain, working at height, long missions, repeated drops (2m maximum). IP 67 certified, the X-COMM can withstand immersion in up to 1m of water.