Customer case DALKIA

THE CHALLENGE

What is your role as fleet manager?
Our role is to equip and manage the mobile fleet (telephone and tablet) of all Group employees.
For example, we are responsible for the fleets of our 500 technicians working in 70 branches across France.

What do your technicians do every day?
Our technicians install and maintain our solutions (cold rooms, heating, ventilation, etc.). They go from one job to the next, meeting customers in demanding environments.

And why did we choose Crosscall products?
To adapt to their working environments, our technicians needed to be equipped with equipment that could withstand strong temperature variations (cold rooms) and humid environments. Mainstream mobile equipment is not adapted to withstand the changing environments associated with our technicians' activities, such as prolonged periods in cold storage!