EDHD case study
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« We were looking fot sturdy phones »
![](https://www.crosscall.com/dw/image/v2/BGFH_PRD/on/demandware.static/-/Sites-CROSSCALL-Library/default/dw605ec767/Case-studies/EDHD/577x577_EDHD_01.jpg)
20
years existance
![](https://www.crosscall.com/dw/image/v2/BGFH_PRD/on/demandware.static/-/Sites-CROSSCALL-Library/default/dw0c63518f/Case-studies/EDHD/577x577_EDHD_02.jpg)
the CHALLENGE
Remind us what the challenge of your industry is?
We work in a highly industrial environment: dirt, dust, grease, water and humidity are a part of our everyday life.
What solution were you looking for?
We were already equipped with feature phones that were definitely resistant but had limited features: no touch screen or internet access. We needed to make the switch to smartphones to adapt to the everyday life of our technicians.
So why a smartphone?
Our technicians are on call all day long. They needed access to a GPS function and web browsing, which is really useful for diagnosing faults and looking for spare parts in real time