Customer testimonial
EPC GROUP
Number of employees
+2000
Product
Sector of activity
INDUSTRY
THE CHALLENGE
Before opting for Crosscall tablets, EPC used paper-based methods for its operations, which was impractical, especially outdoors where paper deteriorated rapidly. The need for a rugged, waterproof digital solution adapted to their industrial environment was therefore crucial to improving operational efficiency.
THE PRODUCT USED
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PROXIMITY
Crosscall accompanied EPC from the initial selection stage right through to implementation of the tablets in the field. Visits to Crosscall's premises enabled EPC to assess the quality and robustness of the products, reinforcing their decision in favor of Crosscall.
What they prefer
CORE-T4
for its robustness and durability
Crosscall tablets are appreciated for their ability to withstand the harsh conditions of industrial environments.
Software integration
Integration of our two software packages
Integrated software, such as "expert tir" and "expertab", facilitates expertise and firing operations, enabling more efficient planning.
French brand
The fact that Crosscall is a French company reinforced EPC's confidence in the brand, adding a dimension of national pride to their choice.
"Initially, we were working with another brand, but then we heard about Crosscall and its tough, durable phones. After visiting the Aix-en-Provence-based brand's premises and appreciating the durability of its smartphones, we quickly decided to choose Crosscall."
Bertrand PARIS
IT Director, EPC France
The benefits
Improved field operations
Thanks to Crosscall tablets, EPC has been able to replace paper methods with a digital solution, improving the efficiency of their field operations.
Greater reliability and robustness
Crosscall products have demonstrated exceptional resistance to hostile outdoor environments, ensuring continuous, reliable use in everyday operations.
Service quality and product reliability
EPC expressed its satisfaction with its dealings with Crosscall, underlining the quality of its customer service and the reliability of its products.
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