F.A.Q. X-CAMP

If you don't already have it on your device, you can install it from the Google PlayStore.

https://play.google.com/store/apps/details?id=com.crosscall.xcamp

The application features a visitor mode that lets you view items published in the application, as well as the profiles of users visible on the map.

You can access it by clicking on 'Take a look'.

This mode does not, however, allow you to interact with other users or access all the application's other functions (Crosscall Orienteer, notifications, etc.).

To use the application you need :

• A device running at least Android 8.1
• A Crosscall account

If you already have a Crosscall account, you can use it directly to connect to X-CAMP.

If you don't already have one, you can create one from the X-CAMP application using your email address or Facebook account.

Your profile can be modified from the application menu (top left button):

• Click on the avatar to change it
• Click on 'My profile' to modify other information

Your position is used to display items (publications, people, etc.) around you on the map, and to notify you of nearby events (second-hand sales, etc.). By default, your position is not shown to other users. You can display it if you wish by clicking on the Visibility icon (top right).

4 types of notifications can be received:

• Second-hand sales: Ads published nearby + Interactions on ads about you
• Help forum: Help requests published nearby + Interaction on the forum about you
• Tips & information about your product
• Special offers

The rules for receiving these notifications can be managed from Menu Settings > Preferences

All content published in the application may be reported by users. Crosscall teams will deal with these within a maximum of one week, and will remove the content concerned if it does not comply with the application's rules of use.

The Crosscall teams are always happy to interact with and respond to users. Our experts regularly consult the forum and will endeavor to provide answers on subjects that the community has not been able to answer, insofar as they are available.

The Like function allows users to indicate the answers they feel are most relevant to the Forum.

The answer favored by the community is marked with a green button.

In the current version of the application, published answers cannot be modified or deleted by users.

Please reread your answers carefully before publishing them.

Only Crosscall-branded products (smartphones, tablets or accessories) can be sold via the application.

Any topic related to your Crosscall products can be discussed on the X-CAMP forum. Requests for explanations or information, problems encountered, opinions on products... The Crosscall community and experts will be delighted to discuss them with you.

Crosscall reserves the right to remove any publication that is not related to its products or that does not comply with the rules of use of the application.

Crosscall does not act as a trusted third party for the purchase/sale of used products and will not intervene in any disputes that may arise during these transactions.

Crosscall reserves the right to delete any advertisement that does not comply with the rules of use of the application.

Sales ads can be deleted by their owner. They cannot, however, be modified in the current version of the application.

All these publications can be found in the History section of the application menu.