This is how we act ethically and responsibly

Demonstrating our corporate citizenship
by limiting our environmental impacts, ensuring safety,
and respecting ethical standards.

BEING A
RESPONSIBLE
CORPORATE CITIZEN

It is our duty to contribute to the fight against global warming by reducing our greenhouse gas emissions. Our Environmental Policy formalizes this duty through 3 commitments : to measure our impacts, to extend the lifespan of our products and to encourage more responsible behaviors. We regularly calculate our carbon footprint for scopes 1-3, on a voluntary basis, using the GHG Protocol methodology.

We are equally vigilant in ensuring the safety of our products through a series of controls from design to manufacture, and in monitoring our compliance through our dedicated regulatory watch department.

We also attach great importance to protecting the data of our employees, users and partners. This approach is governed by an Information Systems Security Policy (ISSP).

Finally, we are committed to combating all forms of corruption and to acting in accordance with ethical principles as illustrated by our internal Ethics Charter and the fact that we are United Nations Global Compact signatories.

Our actions

carried out during the 2025 fiscal year*

Formalizing our due diligence process

Crosscall has established a due diligence process to identify and mitigate the potential negative impacts of its activities throughout its value chain.

This process covers key areas such as human rights, the environment, consumer protection and anti-corruption.

Inspired by the OECD Due Diligence Guide for Responsible Business Conduct this process applies to all our activities and is based on the following steps:

- Impact risk assessment

- Preventive and corrective measures

- Monitoring the effectiveness of measures

- Transparency of actions and results

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Building our climate trajectory

This year, we began developing our climate strategy using the ACT Step by Step method. Several stages were completed:

- Assessment of our maturity in terms of low-carbon transition

- Identifying climate risks and opportunities

- Search for a business model compatible with a low-carbon world

This approach has strengthened Crosscall's current commitments, such as eco-design and the development of refurbished products, while opening up new avenues for consideration, such as developing low-carbon services and products.

An operational action plan is currently being drawn up to translate this strategy into a climate trajectory that aligns with the objectives of the Paris Agreements.

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